Privacy Policy
What is this Document
We are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) in the Privacy Act 1998 as amended. Personal Information includes information about an individual who is reasonably identifiable.
This document is our Privacy Policy. If you do not agree to our Privacy Policy, please do not use the website or otherwise provide us with Personal Information.
By providing your personal information and other information to us through our website or otherwise, you consent to the collection, use and disclosure by us of any information you provide in accordance with our Privacy Policy.
We may amend this Privacy Policy from time to time. The current version of our Privacy Policy is available on our website or you can requested copy by contacting us. Please check back periodically for changes, updates and additions.
The types of personal information that we collect about you depends on the dealings you have with us and may include your name, age, date of birth, contact details such as phone, fax, email and mobile, physical address and delivery address, payment methods including bank account and credit card details, product interests, company details along with transactional information such as the type and quantity of products that you purchase or own, records of your communications and interactions with us and behaviour relating to transactions, products, services and activity with our digital services.
We do not collect any personal information about you unless you voluntarily provide it to us. However, we may not be able to provide our services without your personal information. You may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering an purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
How Personal Information is Collected and Held?
We may collect your personal information and of other persons using our products or services from your interactions and transactions with us, our group companies and other entities that are involved in providing our products or services.
We collect personal information in a number of ways, including:
When you make an in-store purchase;
When you make an online purchase;
When you request information about our products or services;
When you visit certain parts of our website where you are invited to provide content, submissions and suggestions, visitorship data or participate in interactive online activities (i.e. community postings, voting, chat, or bulletin boards);
When you interact with our digital services or provide information via social media pages or download any Apps such as providing your name or contact details via the our Facebook pages, or our Twitter or Instagram accounts or other social media sites or Apps;
From our partners, suppliers, associates or other companies our group;
We may monitor and record your communications with us (including email and telephone) for quality and training, security and dispute resolution purposes;
From third parties including public sources, information service providers, credit reporting agencies or anyone authorized to act on your behalf.
We may also collect information by other means and will take all reasonable steps to inform you if and when we do.
We collect, hold, use and disclose your personal information so that we may:
provide you with the products or services you purchase;
provide you with information about the products or services;
tell you about products and services and provide information to our third party marketing partners, subject to this Privacy Policy;
respond to your requests for information;
process survey results and other data you provide;
process contest entries;
process online purchases and payments;
send you products you order;
filter the products and information we offer; and
open, maintain and administer user accounts.
We may also collect non-personal information such as your IP address, browser type, the date and time of your visit, the particular pages you access and the information you download. For more information, please read the section on Cookies below.
If permitted by law, we may disclose information collected about you as an asset of the company in conjunction with the purchase and potential purchase of our company or a portion of our assets. Any personal information that is disclosed to such a third party will remain subject to the protections in the APPs.
Sharing Personal Information and Cross-Border Disclosure.
We may share your personal information with third parties where appropriate for the purposes set out in the Privacy Policy, including:
Other companies in the our group;
Institutions for payment processing;
Service providers engaged to assist with services including sales, distribution, logistics and delivery, data processing, data analysis, information broking, credit reporting, online computing, printing, contact centre, legal, accounting, business consulting, marketing, research, auditing, archival, delivery, security, investigation, and mailing services
We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confident